Challenges Faced with Heicko
New Customer Setup
Manual processes were time-consuming and prone to errors.
Misaligned Customer Data
Inconsistent data across systems led to inefficiencies.
Customer Engagement
Integration challenges impacted marketing and sales accuracy.
Sales Pipeline Performance
Lead qualification and nurturing processes needed improvement.
Reporting
Sales and marketing reporting was cumbersome and inefficient.
Sales Team Productivity
Administrative tasks consumed valuable sales time.
DBot implemented intelligent automation solutions, leveraging RPA (Robotic Process Automation) and API integrations to streamline CRM and ERP processes, including SAP. These innovations reduced manual workload, improved data consistency, and optimized sales operations.
Heicko Success & Industry Impact
DBot’s innovative solutions have transformed Heicko’s operations, making their sales processes more efficient than ever. Through intelligent automation, Heicko is now equipped to drive growth and operational excellence in an increasingly digital world.
Rapid Automation Deployment
Small and medium-sized processes were automated within two weeks, while complex transformations were completed in seven weeks.
Enhanced Efficiency
Intelligent automation significantly improved CRM and ERP operations.
Optimized Sales Processes
Reduced administrative workload and improved lead management for increased conversions.
Our Other Case Studies
Explore more success stories and see how DBot is driving digital transformation across industries
Griffwerk
Enhance operational efficiency and reduce costs.
Griffwerk partnered with DBot to integrate intelligent automation and software solutions into their processes. This collaboration focused on streamlining workflows through Robotic Process Automation (RPA) and Python-based automation, ensuring greater accuracy, speed, and cost-effectiveness in daily operations.
Häfele
DBot partnered with Häfele to drive a large-scale digital transformation through intelligent automation.
The collaboration spanned various projects, from custom software solutions to automation enhancements. One of the key achievements was the overhaul of Häfele’s purchase order system using cutting-edge OCR (Optical Character Recognition) and RPA (Robotic Process Automation) technologies.
RIS Swiss Section Bangkok
60-Year Legacy in Digital Transformation for Education.
RIS Swiss Section Bangkok, a renowned German language school, embarked on a comprehensive digital transformation journey in collaboration with DBot. This marked a significant milestone in the institution’s legacy, a commitment to embracing cutting-edge technology and enhancing the educational experience.
DD Bricks
Revolutionizing E-Comm with a Customized ERP System.
DD Bricks, the global leader in e-commerce for pre-owned Lego components, embarked on a transformative journey to enhance its operations and solidify its position in the dynamic Lego marketplace. They partnered with DBot to create a tailored ERP system, a game-changing move in the world of Lego commerce.
Alpega
Enhancing Transport Management Software Excellence.
Alpega is a leading global logistics software company that offers end-to-end solutions that cover all transport needs, including transport management services (TMS) and freight exchanges. Dive into the challenges faced, innovative solutions implemented, and the transformative results achieved in the logistics software sector.